Block & Trace Unknown SIM Calls in Pakistan (2025)
Unknown SIM calls have become very common these days, and they are a part of call center scams, frauds, and phishing attempts. It has become very important to deal with this issue in Pakistan, especially in 2025. In this article, we will tell you how you can trace unknown SIM calls, block them, and protect your privacy.
How to Trace Unknown Numbers Legally in Pakistan: 3 Official Methods
If you get a call from an unknown number and you want to find out who it belongs to, you can use several official methods. It is legal to trace SIM owner details and SIM information in Pakistan, but it is quite restricted.
1. Simowner.info Portal:
Simowner.info is an online portal where you can trace the owner details of any SIM. You just have to provide the SIM number, and this live tracker tools provides you the name, address, and other details of the registered owner of that SIM. This method is convenient, but not everyone has access to it.
Here is step by step guideline to check SIM information
· Go to simowner.info portal
· Enter your SIM number in correct format i.e. 3425678298
· Click the submitted button
Here you can see the sim owner details i.e. sim owner name, CNIC number, residential address and how many sim register against CNIC number
2. FIA Cyber Crime Reporting [800]
The cybercrime wing of FIA (Federal Investigation Agency) has also provided a helpline number (800) where you can report illegal or suspicious SIM activity.
This number is particularly for people who have fallen victim to identity theft, frauds or scams.
3. Carrier Helplines (Zong: 789):
Zong, Jazz, and Ufone all provide their carrier helplines where you can trace unknown numbers. In the case of Zong, you can call 789 and get SIM information. This method can be a little time-consuming, but is reliable.
Silence Scammers: Activate Call Blocking on Jazz/Zong/Ufone (2025 Settings)
If you are pestered by unwanted and scam calls, you can activate call blocking service from your mobile carrier. This service protects you from unwanted calls and blocks scammers.
1. Jazz (USSD Code: 403#):
For Jazz users, you can block unwanted calls on your phone by dialing *403# code. After this, you will not receive calls from unwanted numbers, and you can keep your privacy secure.
2. Zong (USSD Code: 420#):
Zong users are also given the facility to dial *420# code. With this, you can block scam and unknown calls on your phone. Zong's service is quite efficient and you do not have to worry about unwanted calls, if you don’t know your zong number here you can also check zong number register against your CNIC.
3. Ufone (USSD Code):
Ufone users have to use similar USSD codes to activate call blocking on their phone. You can also take help from Ufone customer care if you have a setting issue. In-built call blocking options are also available on Android and iOS devices.
PTA’s New 2025 Anti-Spam System: How to Register Complaints Online
In 2025, PTA (Pakistan Telecommunication Authority) has introduced a new anti-spam system, which helps you to block scam and unwanted calls. If you are receiving such calls, then you can register your complaint by going to PTA’s complaint portal to protect yourself from SIM swap fraud.
You also have to provide proof of your CNIC to file your complaint. The process is simple and protects your mobile number from unwanted spam calls. You can file your complaint by following the step-by-step guide on PTA's website.
Can You Really Track a Caller's Location? (Spoiler: Only Police Can!)
Often we think that the location of an unknown number can be tracked, but this is a misconception. In Pakistan, only the police and authorized authorities can trace SIM information.
Legal Limitations on Tracing Callers:
If you want to trace the location of an unknown caller, this can only be done through the police and FIA. For IMEI tracing, which is the unique identification number of a phone, you have to file an FIR (First Information Report) and take the help of FIA.
Stop ‘Unknown Number’ Calls: Force Caller ID Display on Android/iOS
If you are getting “Unknown Number” calls on your phone and you want the caller ID to be always displayed, you can enable this feature by going into your phone settings.
Android/iOS Settings:
Both Android and iPhone users need to enable “Show Caller Info” in their phone settings. This feature helps you to show the name and number of the caller with every call. If there is still an issue, apps like True caller can also be used which identify the caller ID.
Scam Call Identification: 5 Red Flags Every Pakistani Should Know (2025)
It is very important to identify scam calls, so that you can protect yourself from fraud. Here we discuss some red flags which will help you to avoid scam calls.
1. Fake Job Offers:
If you get a job offer from an unknown number for which you did not apply, then this could be a scam. Often scammers make such calls and ask for personal information from you.
2. Prize Winner Calls:
If someone calls you and claims to be a prize winner, and asks you for fees or bank details to claim it, then this could also be a scam.
3. Threatening Calls (FBR/PTA Messages):
If you get a threatening call, such as “your PTCL connection will be disconnected”, this is also a red flag. Such calls shouldn’t be ignored.
Stolen SIM Used for Fraud? How to Report to FIA & Recover Your Identity
If your SIM has been stolen and is being misused, you should immediately report it to FIA Cyber Crime.
FIA Reporting Process:
While filing an FIR, you have to provide your CNIC and PTA blocking proof. FIA will investigate your case, and if needed, will help restore your identity.
To avoid unknown SIM calls, you have to keep your information secure and avoid scam calls. You can protect your privacy by using legal methods, call blocking services, and PTA's new systems. You just have to prioritize your safety and report any suspicious activity.